Privacy Policy

YOMI Ship Pty Ltd (ABN 96 699 635 311) is committed to protecting the privacy of your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect

We may collect the following kinds of personal information:

• Name, business name, and position
• Email address, phone number, and postal address
• Information provided through enquiries, quote requests, or service communications
• Website usage data via cookies and analytics (non-identifying)

2. How We Collect Information

We collect personal information directly from you when you:

• Submit an enquiry or quote request via email
• Communicate with us by phone, email, or in person
• Use our website (anonymous browsing data)

3. Purpose of Collection

We collect personal information for the primary purpose of providing our freight forwarding and logistics services, including:

• Responding to enquiries and providing quotes
• Managing service delivery and client communications
• Complying with legal and regulatory obligations

4. Disclosure of Information

We will not sell, trade, or otherwise transfer your personal information to third parties without your consent, except where required by law or where necessary for service delivery (e.g., customs brokers, shipping lines, or regulatory authorities).

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. All data is stored on secure servers with restricted access.

6. Cookies

Our website may use cookies to improve user experience. You can configure your browser to refuse cookies, though this may affect site functionality. We do not use cookies to collect personal information.

7. Access and Correction

You have the right to request access to the personal information we hold about you and to request correction of any inaccuracies. Please contact us at [email protected].

8. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us with your concerns. We will investigate and respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

9. Contact

For any questions regarding this Privacy Policy, please contact us at [email protected] or write to us at Perth, WA 6110.

YOMI Ship Pty Ltd | ABN 96 699 635 311 | ACN 699 635 311